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Cast Iron Effect Company Blog
Delivery and Returns
Posted on 22nd Apr 2025
Online orders may only be delivered to UK mainland addresses.
Should you be looking to have your items delivered to anywhere other than the UK Mainland, please contact us for costings and timescales. All of our courier charges are charged at cost.
A typical mainland courier charge is £40 for the long lengths of gutter, £30 where the gutter and downpipe is less than 3m long, and £5 for the smaller pieces. We deliver within 7 working days. But usually much quicker.
If you need your order super quickly, please do not hesitate to get in touch - if we can we will.
Returning items.
If you need to return your items, we must be notified within 14 days of receiving your items. We will refund you by return of the items. No more than 30 days from when the order was placed.
If the return is due to a change of mind, or over order - the return courier charges are payable by you. We can advise on couriers etc where necessary if required.
If the return is due to anything that is down to us - incorrect items / damages etc. Return charges are down to us, and we will send courier labels and organise courier collections. Whichever is most applicable to the individual situation.
Delivery timescales running up to Christmas
We run with a really good courier service when we aren't delivering ourselves, but at this time of year when the courier networks are flooded due to Christmas deadlines and the upsurge in parcels from 'Black Friday', there can be delays.That is across all of the delivery services, unfortunately there is nothing that we can [...]
Cast iron effect soil and waste pipe
As all of our customers know, our range is kept tight. We don't get involved with overcomplications of what should be a really simple product line.But we do get asked about cast effect soil pipe for homes where the cast effect gutter and rainwater system has already been installed, or is going to be fitted, [...]
Here's to 2024!
We hope all our past customers enjoyed a lovely festive break, and have settled well into 2024.We have been busy over the past few weeks, working with our suppliers of the raw materials to make sure that our cast iron effect gutter and downpipe can remain within the same price range that we have always [...]
Dear Customers Requiring Delivery to the Most Southern end of England
We are currently experiencing delays/problems getting parcels to Devon and other counties in the most southern parts of England, due to volume of parcels within the courier networks.If you can order your gutter in 2m lengths instead of 4m lengths - ParcelForce are still doing a very good job with their deliveries to all UK [...]
Lead times for cast iron effect gutter deliveries April 2021 UK
We have very good stock here of all profiles of cast iron effect gutter and downpipe, and are always able to despatch our orders within a maximum of 2 working days.However, the couriers are still extremely busy with more people having goods sent around the country, and sometimes their 48 hour service takes 72 hours. So, [...]
Ordering your cast iron efect gutter and downpipe as of 20/05/2020
We have pulled together here, and are now able to supply the whole range within good lead times. We ask that our customers allow 7 working days for delivery, but are frequently getting orders to people within 4 working days. We are also able to offer shoppers a pick up service. We do ask that we [...]
​Shopping with us during the current pandemic
Shopping with us during the current pandemicDue to high demand, and system lags - we ask that our online customers send their shopping list via email to gemma@edgebuildingsupplies.com and await stock conformation prior to placing an order. We apologise for this inconvenience, but it will help us no end. We will reply on the same [...]
February 2020 - Cast Iron Style Gutter to replace the damage caused by Storm Ciara?
We have had a lot of enquiries for our cast iron effect gutter and downpipe over the last couple of days, as unfortunately people are having to make swift repairs to their properties following storm damage. Thanks to the very British and wonderful knack for seeing every cloud's silver lining, a lot of these enquiries are [...]
Cast Iron Effect Gutter Sale Season?
Dear shopper,I know you are a savvy buyer. And to make sure that our company remains the most attractive to buyers like you, we price check all the time.And rest assured, even when some of our competitors have flashing lights and huge red signs telling you they are giving XYZ % off everything, we are [...]