Posted on 5th Dec 2024
We run with a really good courier service when we aren't delivering ourselves, but at this time of year when the courier networks are flooded due to Christmas deadlines and the upsurge in parcels from 'Black Friday', there can be delays.
That is across all of the delivery services, unfortunately there is nothing that we can do about it.
So, if you are working to a tight timescale with tradesmen etc, please call through ahead of placing your order and we will help to work out a realistic solution. 01829 770 230
As all of our customers know, our range is kept tight. We don't get involved with overcomplications of what should be a really simple product line.But we do get asked about cast effect soil pipe for homes where the cast effect gutter and rainwater system has already been installed, or is going to be fitted, [...]
We hope all our past customers enjoyed a lovely festive break, and have settled well into 2024.We have been busy over the past few weeks, working with our suppliers of the raw materials to make sure that our cast iron effect gutter and downpipe can remain within the same price range that we have always [...]
We are currently experiencing delays/problems getting parcels to Devon and other counties in the most southern parts of England, due to volume of parcels within the courier networks.If you can order your gutter in 2m lengths instead of 4m lengths - ParcelForce are still doing a very good job with their deliveries to all UK [...]
We have very good stock here of all profiles of cast iron effect gutter and downpipe, and are always able to despatch our orders within a maximum of 2 working days.However, the couriers are still extremely busy with more people having goods sent around the country, and sometimes their 48 hour service takes 72 hours. So, [...]
We have pulled together here, and are now able to supply the whole range within good lead times. We ask that our customers allow 7 working days for delivery, but are frequently getting orders to people within 4 working days. We are also able to offer shoppers a pick up service. We do ask that we [...]
Shopping with us during the current pandemicDue to high demand, and system lags - we ask that our online customers send their shopping list via email to gemma@edgebuildingsupplies.com and await stock conformation prior to placing an order. We apologise for this inconvenience, but it will help us no end. We will reply on the same [...]
We have had a lot of enquiries for our cast iron effect gutter and downpipe over the last couple of days, as unfortunately people are having to make swift repairs to their properties following storm damage. Thanks to the very British and wonderful knack for seeing every cloud's silver lining, a lot of these enquiries are [...]
Dear shopper,I know you are a savvy buyer. And to make sure that our company remains the most attractive to buyers like you, we price check all the time.And rest assured, even when some of our competitors have flashing lights and huge red signs telling you they are giving XYZ % off everything, we are [...]
We would love to be able to put 4 metre lengths of our cast iron effect gutter with our couriers, but unfortunately experience tells us that it nearly always gets damaged in transit, regardless of how well we package it. So, we use our lovely couriers when gutter can be sent in 2 metre lengths - [...]